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RAVELCO offers you a lifetime guarantee.

Installing a RAVELCO will not affect your vehicle warranty.
RAVELCO Anti Theft Device is guaranteed for life.

Don’t be fooled

Dealers don’t like warranty work because it pays less than normal repair work. By promoting the myth that after-market equipment automatically voids warranties, some dealers avoid such low-paying work. Instead, they attempt to charge customers the prime service rate for work which is rightfully done under warranty.

Know your rights

Most vehicle owners are not aware they are protected by federal law; by the Magnuson-Moss Warranty–Federal Trade Commission Improvement Act of 1975. Under this act, after-market equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that after-market equipment voids the warranty. Most states have warranty statutes, as well. Which provide further protections for vehicle owners.
In other words, that means a dealer can’t wiggle out of his legal warranty obligation merely because you install after-market equipment. To find out if any after-market equipment automatically voids your vehicle’s warranty, check the owner’s manual. It is likely the language you are looking for appears under a heading such as “What Is Not Covered” Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the after-market products themselves. He is not saying that the products would void the vehicle warranty.

Know what to do

Point out to the dealer the provision of the Magnuson-Moss Act- Require that he explain to you how the after-market equipment caused the problem. If he can’t – or his explanation sounds questionable – it is your legal right to demand he comply with the warranty.

Under the Magnuson-Moss Warranty Improvement Act, a vehicle manufacturer may not make its vehicle warranty conditional on the use of any brand of anti-theft device unless the manufacturer provides the anti-theft device free of charge or the Federal Trade Commission (FTC) has specifically published that only the vehicle manufacturer’s product may be used. To challenge a false claim, ask the person to put it in writing, or request the vehicle manufacturer’s security system free of charge. If you are charged for the anti-theft device, or they refuse to give you a written statement, this is a violation of Federal law.

If you are still being unfairly denied warranty coverage, there is recourse. The Federal Trade Commission, which administers the Magnuson-Moss Act, monitors compliance with warranty issues. Direct complaints to the FTC at (202) 326-3128. For "The Businesspersons Guide to Federal Warranty Law" and the full requirements of the Magnuson-Moss Act, visit the FTC's web site by clicking here.

Magnuson-Moss Act legal

This is the actual language of the act:

No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this sub-section may be waived by the Commission if:

  1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and...

  2. The Commission finds that such a waiver is in the public interest.
    The district courts of the United States shall have jurisdiction of any action brought by the Attorney General (in his capacity as such), or by the Commission by any of its attorneys designated by it for such purpose, to restrain (A) any warrantor from making a deceptive warranty with respect to a consumer product, or (B) any person from failing to comply with any requirement imposed on such person or pursuant to this chapter or from violating any prohibition contained in this chapter.

Lifetime guarantee.

The RAVELCO Anti Theft Device is guaranteed for life to the original owner when installed by an authorized RAVELCO installer. RAVELCO Anti Theft Device, Inc. ("RAVELCO") warrants that its products are free from defects in materials and workmanship. Subject to the conditions and limitations set forth below, RAVELCO will, at its option, either repair or replace any part of its products that prove defective. Repaired parts or replacement products will be provided by RAVELCO on an exchange basis, and will be new. This warranty does not cover any damage to this product that results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair, or modification.

Warranty claim procedures and requirements

To obtain warranty service, you may contact the authorized RAVELCO dealer or distributor from which you purchased the product, or you may contact RAVELCO Anti Theft Device World Headquarters directly at (281) 341-6222. Please have your plug number and original sales invoice available, as well as a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty terms.

Installation & Other Information

In Las Vegas NV, our installation shop is centrally located near the corners of Desert Inn Rd & Valley View Blvd.

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